Privacy Policy

North Thompson River Plumbing Services ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines the types of information we collect from you, how we use it, and the steps we take to ensure it is protected. By using our services or accessing our website, you agree to the terms outlined in this policy.

Information We Collect

Personal Information

When you contact us or use our services, we may collect personal information, including but not limited to:

Name
Address
Email address
Phone number
Payment information

Non-Personal Information

We may also collect non-personal information about your visit to our website, such as your IP address, browser type, and the pages you accessed.

How We Use Your Information

To Provide Services

We use your personal information to provide the plumbing services you request, including scheduling appointments, sending quotes, and processing payments.

To Improve Our Services

Your feedback and usage data help us understand your needs and improve our services.

Marketing and Communication

With your consent, we may use your contact information to send you promotional materials, updates, and special offers. You can opt out of these communications at any time.

Legal Compliance

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

How We Protect Your Information

We take the security of your personal information seriously and implement various measures to ensure its protection, including:

Encryption of sensitive data
Secure storage systems
Access controls to limit who can access your information
Regular security audits and updates

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business and providing services to you, under strict confidentiality agreements.

Legal Obligations

We may disclose your information when required by law or to protect our legal rights.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect non-personal information about your visit. You can control cookie preferences through your browser settings.

Your Rights

You have the right to:

Access: Request a copy of the personal information we hold about you.
Correction: Request corrections to any inaccurate or incomplete information.
Deletion: Request the deletion of your personal information, subject to certain legal restrictions.
Opt-Out: Opt-out of receiving marketing communications from us.

To exercise any of these rights, please contact us using the information provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the effective date at the top of this page.

Thank you for choosing North Thompson River Plumbing Services. We value your trust and are committed to protecting your privacy.